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FAQ

Q: What payment methods does www.mypaperstraws.com  accept?

A:  We accepts (Visa, MasterCard, Visa Electron, MC Maestro, Direct Debit and so on) via paypal. For first time customers please make sure to place your order to your billing address of your credit card or we will deny your transaction. After payment is competed, buyer needs to contact us immediately on the same day through email if buyer needs their item to be shipped to a different address. 


Q: What is the deal with free shipping?

A: We will ship your order via DHL, FEDEX, UPS and other fast shippers in Two working days once your total amount is $120 above. And if your total amount is below $120, China post,singapore post,HK post will be used, it will take about 15-25 days to arrive your place.

Q: Where I can track my Order?

UPS  -  http://www.ups.com

DHL  -  http://www.dhl.com

USPS - http://www.usps.com

EMS  -  http://www.ems.com.cn

Q: How long does it take for my product to arrive?

A: Depending on your location, delivery would take approximately 7 -10 business days.

For all orders, delivery is 100% guaranteed ? if you have any questions with regards to an order you placed, please don?t hesitate to contact us.

Q: I don't see my question. What should I do?

A: Please email us   and we will be more than happy to help you with any concerns. Thanks